Accessibility Statement for Business Waste Removal Rotherhithe

This accessibility statement explains how our Rotherhithe commercial waste removal service makes information and arrangements available to all customers. We are committed to ensuring that the online and in-person elements of our business waste removal Rotherhithe service meet accepted accessibility standards. Our approach follows WCAG 2.1 AA compliance, and we continuously review our practices to improve access for everyone, including people using assistive technologies.

We design our booking pages and customer-facing documents with semantic markup and clear headings to support screen readers and easy navigation. Screen-reader support is a priority: our content uses appropriate ARIA roles, meaningful link text, and logical reading order so that customers using screen readers can find service options, pricing, and collection information with confidence.

Our Rotherhithe business waste removal team also focuses on environmental and operational clarity. We provide accessible signage, clear routeing for site access, and staff briefings to ensure that on-site handovers are understandable to people with diverse needs. We recognise that accessibility extends beyond the website to the physical aspects of commercial waste disposal and collection.

Our Accessibility Features

We have implemented features to make the process of arranging business waste collection in Rotherhithe easier for everyone. These include keyboard-friendly interfaces, visible focus indicators, and support for users who prefer reduced motion. We test forms and interactive elements to ensure they are operable without a mouse.

Key aspects of our accessible service include:

• Keyboard navigation for all interactive components — you can complete bookings and manage requests using only a keyboard.
• High contrast colour palettes and scalable text so content remains readable at larger sizes.
• Alternative text and clear descriptions for images used in service pages and invoices.

We also provide accessible documentation formats on request. If a customer needs an invoice, guidance, or terms in a different format, we endeavour to supply it in large print, plain language, or other accessible formats appropriate to their needs.

To support inclusive communication, our digital content follows principles that improve comprehension. We avoid jargon, structure pages with meaningful headings and lists, and ensure controls are labelled clearly. Regular automated and manual accessibility testing helps us keep our Rotherhithe business waste removal information usable for diverse audiences.

How We Test and Maintain Compliance

We combine automated tools, manual audits, and testing with assistive technologies to monitor our conformance with WCAG 2.1 AA. Staff training includes awareness on accessible customer interactions during collections and drop-offs, and our procurement process considers accessibility when we select third-party platforms.

In cases where full conformance is not yet achieved, we document issues and timelines for remediation. Our commitment is to continuous improvement: any limitations found are prioritised and scheduled for resolution as part of our standard platform updates and operational reviews.

Making an accessibility request: if you require information or services in a different format or need assistance arranging a commercial waste removal in Rotherhithe, please contact us using the usual contact channels associated with your account, order confirmation, or the service paperwork provided at the point of service. We will respond to accessibility requests and aim to provide requested formats or assistance within a reasonable timeframe.

Our commitments include:

• Providing accessible alternatives to standard documents and invoices on request.
• Ensuring staff are prepared to assist customers with access needs during collections and deliveries.
• Maintaining technical and operational standards aligned with WCAG 2.1 AA.

Questions or concerns about accessibility for our business waste disposal services in Rotherhithe can be raised through the contact routes you already use for your service account. We welcome requests for adjustments and will work to find reasonable solutions that ensure equitable access to our services.